With a servicing portfolio of more than 10,000 loans, we cover 40 states. Our mission online is to provide you up-to-date loan information that always is a click away.

Just click New User or Returning User to obtain your loan information. Soon, you will be able to make payments online as well. We appreciate your comments and suggestions.

So click to access your loan information now.

General Information:

Payments:

Payment Drop Off:

• In the Memphis area, those are: 6525 Quail Hollow, 894 Germantown Parkway, 4445 Poplar Avenue, 1264 Germantown Rd, or 9057 Poplar Avenue.
• For after hours, weekends and most holidays in the Memphis Area, there is a drop box located at
  suite #201 in the Carrefour Mall at Poplar Avenue and Kirby Parkway.

Correspondence:

Departments:

Customer Service: Please visit our Website to obtain all of your loan information. Click one of the tabs to your right. If you still need assistance or to check your loan balance, make Payments by Phone, set up an auto draft from your checking account, request a coupon book, verify receipt of payments, get information on a new loan you just closed or a new loan that was just transferred or get general information, contact: Vicki Adams, extension #4400 or via email at vicki.adams@magnabank.com.

Payoffs or VOMs: To request a payoff statement or obtain a VOM, contact: Becky Dixon, extension #4403 or via email at becky.dixon@magnabank.com. If you are an attorney, title company or closing agent, please fax the borrowers' authorization to release information to us at 1-901-309-6705. Please give us the loan number and the date through which you want the payoff figures calculated, and we will fax it back to you within 24-48 hours.

Escrow Analysis: To request information about your escrow account or to inquire about a recent analysis that was sent to you, contact: Becky Dixon, extension #4403 or via email at becky.dixon@magnabank.com.

Hazard Insurance: To inquire about hazard, fire, flood insurance, cancellations, reinstatements or premiums, contact: Janice Thomas, extension #4412 or via email at janice.thomas@magnabank.com. Our mortgagee clause should read: Magna Bank, Its Successors and/or Assigns, ATIMA, P.O. Box 172207, Memphis, TN 38187-2207.

Private Mortgage or FHA Insurance: To inquire about this type of insurance or requirements for cancellation of PMI only, contact: Kim Wallace, extension #4402 or via email at kim.wallace@magnabank.com.

Property Taxes: To inquire about the payment of property taxes, reassessments, delinquencies or special assessments, contact: Becky Dixon, extension #4403 or via email at becky.dixon@magnabank.com.

Releases/Satisfactions/Escrow Refunds on Paid Off Loans: To check the status of a release or escrow refund after you have paid off your loan, contact: Kim Wallace, extension #4402 or via email at kim.wallace@magnabank.com.

Bankruptcy Department: To inquire about a loan in bankruptcy, contact: Dena Fulton, extension #4405 or via email at dena.fulton@magna.com.

Delinquent Accounts due for more than 1 payment: If you are delinquent in your payments, contact: Gloria Miraflor, extension #4415 or via email at gloria.miraflor@magnabank.com.

Foreclosure Department: To inquire about a loan in foreclosure or to ask about an REO property, contact: Melanie Davis, extension #4407 or via email at melanie.davis@magnabank.com.

Loss Mitigation Department: If you have a delinquent loan and have a workout plan in process, contact: Robin Terry, extension #4413 or via email at robin.terry@magnabank.com.

Investor Accounting: If you are an investor and need to contact us, call: Lisa Graham, extension #4406 or via email at lisa.graham@magnabank.com.

Manager: Bonnie Garrison, Vice President, Mortgage Loan Servicing Division, extension #4401 or via email at bonnie.garrison@magnabank.com.

Notice: Please be advised that debt collections are a normal part of our business. Pursuant to the Fair Debt Collection Practices Act, you are advised that we may be attempting to collect a debt from you and any information obtained from you will be used for that purpose.