Mobile Bank Usage

Does it take a long time to download the App?

When you begin the download, the App will run a one-time process to establish a secure connection. This takes approximately 60 seconds and produces a unique code to ensure that all future connections are secure. This is a special security procedure for first-time users. If your mobile phone fails to complete the security process successfully, then you will need to delete the App from your phone and download it again.

How do I answer the question "Use Data Network?"

If you are downloading the application, some carriers such as AT&T will ask this question. Select "Yes, Ask Once" to only be asked this question  once during each mobile banking session.

How do I access Magna Bank's Mobile Banking App on my phone?

Once you have downloaded the App to your phone, you can open Magna Bank's Mobile Banking by selecting the Mobile Money App from your mobile phone's application or games menu. If you are accessing our App from a mobile web browser, you will receive a link during the registration process. If you did not bookmark this link, you should be able to find it in your browser history menu.

How do I receive my account balance?

The easiest way to review your account balance is to text us. You can also use our App to access balance information by simply selecting the account you wish to view.

How do I review past transactions from my mobile phone?

To view past transactions, open the Mobile Banking App and select "Mini-Statement." The last 10 completed transactions will be listed for your reference.

How do I transfer money between accounts?

To transfer money, open Magna Bank's Mobile Banking App and select "Transfer." Then, choose the account to transfer from, and then select the account to transfer to. Enter the amount to transfer, select "Continue," and review and confirm the information is correct. Then hit the "Transfer" button.

How do I make a payment using Magna Bank's Mobile Banking?

You must first sign into Magna Bank Online Banking and click on the tab that says "Make Payments." A box will display "Make payments on your cellphone with Mobile Payments." Click that box and then you will be taken through the Bill Pay registration process. Once completed, return to your cell phone and open the Magna Bank Mobile Banking App and select "Bill Payments," then "Make Payment." You will then see a list of your payees. Select the payee you wish to pay, enter the amount you want to pay and the date you want to send the payment. Once you select continue, you will see a summary page. If all the information is correct, select "Make Payment." The payment now has been scheduled. You will be presented with a conformation page that will contain your confirmation number.

Can significant others access a joint account from two different mobile phones?

Yes. Two people can have access to the same joint account number via their individual mobile phones as long as both owners have their own active Magna Bank ATM or debit card.